603.689.1663 9 Washington Place, Bedford, NH | 17 Riverside Street, Nashua, NH


Why does a MRI take so long?

In order for your doctor to accurately diagnose you, various images of the body part need to be captured. These images include every angle and section of the part of the body being scanned. Capturing these images allows the doctor to evaluate all of the tissues, bones, and structures to determine the best treatment for you.

When will someone be in touch with me after my doctor has ordered my MRI?

Once your doctor has ordered your MRI, your order is sent to our pre-cert department. The pre-cert department is responsible for contacting your insurance company to ensure your MRI will be covered prior to scheduling your appointment. Once insurance coverage is granted, you will be contacted by our team to schedule your MRI. The amount of time required for this depends on the insurance plan and the day of the week. Typically, we ask you allow one to two days for insurance coverage to be confirmed.

Why is it important you know if I have had an eye injury due to metal many years ago?

This information is important for us to ask because if you work with metal or have ever had a metal injury to your eye, you may have metal fragments embedded in your eyes. These fragments may be unnoticed and painless; however, exposure to the strong magnetic force of the MRI could cause the fragments to shift. Your safety is our priority; therefore, if you are exposed to metal or have ever had a metal injury in your lifetime, we will perform an x-ray of your eyes to ensure there is no metal present before beginning the MRI scan.

Why do you need to know if I have had a colonoscopy in the last six weeks with polyp removal?

If you have had a colonoscopy to remove polyps within the last six weeks, you may have metal clips placed in your colon. To ensure your safety, we require you wait at least six weeks for scar tissue to grow over the clips and secure them in place before exposing you to the magnetic force.

Can I fit into the MRI tunnel if I am overweight?

The MRI tunnel can accommodate most shapes and sizes. However, for your safety and comfort it is recommended that if you are over 350 pounds, you seek an open MRI machine where the diameter is larger.

My knee hurts, why are you scanning my lower back?

Often times, pain can radiate to different parts of the body, leading us to believe that is the area of trouble, when really its origin is elsewhere. Following a physical examination, your doctor can determine what he/she believes is the origin of your pain. To accurately diagnose and treat you, your doctor may require a MRI to see the tissues and structures of the body part to further evaluate. Even though your knee may be hurting, your doctor may believe the pain is resulting from your lower back.

Can’t you scan both my knees at the same time?

Unfortunately, most insurances will not cover the cost of two scans

Why does this exam cost so much?

Unfortunately, the cost to run and maintain a MRI machine is very expensive. The fees are used to cover capital costs of building and purchasing the machinery, maintenance and service fees, consumable costs of electricity, films, coils (cameras) and overhead costs of building maintenance.

When will I find out the results? Who will call me?

Once the MRI scan has been complete, the images are sent to a radiologist for a reading and diagnosis. The radiologist will send a report of the findings to your doctor within 1-2 days. Your doctor will then examine the MRI images and compare these findings to the radiologist’s report.

Depending on doctor ordering the MRI, you will either schedule a follow up appointment with your doctor, or once a diagnosis has been made, your doctor will call you with the results. When scheduling your MRI appointment, the coordinator will inform you if you need a follow up appointment or if your doctor will be contacting you.

Will I be all the way in the tunnel?

Whether or not you enter the tunnel depends on the part of your body in which is scanned. The body part to be scanned must be in the center of the tunnel, where the magnet is located. This means, if part of your lower body is being scanned, your head will remain outside of the tunnel. If the body part to be scanned is above your waist, you will go in head first and your feet will remain outside of the tunnel.

If you have any concerns regarding your positioning during the scan, please let our staff know and we will do our best to accommodate your needs and make you as comfortable as possible.

What is the difference between a stationary and mobile MRI?

There is no difference between a stationary and mobile as long as you can see that there is an ACR logo to certify equipment and technologists. FSI uses stationary and mobile at this time. All of which are ACR certified.

Are there any side effects to a MRI?

There are no known side effects to having a MRI. Once your MRI is complete, you may resume your daily activities.

In order to capture certain images, the technologist will ask you to remain as still as possible, therefore you may be a little sore or stiff following the MRI scan.

What is your financial policy?

Here is a copy of our financial policy